Updated on 19th March 2024

OneAnother Privacy Policy Updated

This Privacy Policy is written by OneAnother Pty Ltd (54 648 135 737). It sets out our commitment to protecting the privacy of your personal information that we collect through our website, www.oneanother.io and applications OneAnother app.

Please read this Privacy Policy carefully. Please contact us if you have any questions.

In providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

This Privacy Policy may be amended, including changes, additions and deletions, from time to time, in our sole discretion. Your continued use of our Website and App following any amendments indicates that you accept the amendments. You should check this Privacy Policy regularly.

Your privacy is critically important to us. OneAnother is located at: 61 Muston St, Mosman, NSW, Australia, 2088. 

It is OneAnother’s policy to respect your privacy regarding any information we may collect while operating our Wesbite: https://www.oneanother.io/
Apple Store: https://apps.apple.com/us/app/one-another/id1584291935 and
Google Store: https://play.google.com/store/apps/details?id=com.oneanothercommunity.oneanothercommunity (Platform) and any other services made available through the Platform (Platform Services). By using the Platform, you agree to be bound by this agreement which forms a binding contractual agreement between you, the User, and us, OneAnother. 

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the OneAnother website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions, set forth the general rules and policies governing your use of our website. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

Advertisements

Adverts appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by OneAnother and does not cover the use of cookies by any advertisers.
Aggregated Statistics

OneAnother may collect statistics about the behaviour of visitors to its website. OneAnother may display this information publicly or provide it to others. However, OneAnother does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, OneAnother uses “Cookies”, similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. OneAnother uses cookies to help OneAnother identify and track visitors, their usage of https://www.oneanother.io/, and their website access preferences. OneAnother visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using OneAnother’s websites, with the drawback that certain features of OneAnother’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to OneAnother’s use of cookies.

E-commerce

Those who engage in transactions with OneAnother – by purchasing OneAnother’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, OneAnother collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with OneAnother. OneAnother does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Gathering of Personally-Identifying Information

Certain visitors to OneAnother’s websites choose to interact with OneAnother in ways that require OneAnother to gather personally-identifying information. The amount and type of information that OneAnother gathers depends on the nature of the interaction. For example, we ask visitors who sign up at https://www.oneanother.io/ to provide a username and email address.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Protection of Certain Personally-Identifying Information

OneAnother discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that: need to know that information in order to process it on OneAnother’s behalf or to provide services available at OneAnother’s website, and that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using OneAnother’s website, you consent to the transfer of such information to them. OneAnother will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, OneAnother discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when OneAnother believes in good faith that disclosure is reasonably necessary to protect the property or rights of OneAnother, third parties or the public at large.

If you are a registered user of https://www.oneanother.io/ and have supplied your email address, OneAnother may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with OneAnother and our products.

We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. OneAnother takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Website Visitors

Like most website operators, OneAnother collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. OneAnother’s purpose in collecting non-personally identifying information is to better understand how OneAnother’s visitors use its website. From time to time, OneAnother may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. OneAnother also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.oneanother.io/ posts. OneAnother only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Privacy Policy Changes

Although most changes are likely to be minor, OneAnother may change its Privacy Policy from time to time, and at OneAnother’s sole discretion. OneAnother encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

This privacy notice discloses the privacy practices for www.oneanother.io and its associated entities. This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

OneAnother Pty Ltd is committed to providing you with the best possible experience. OneAnother Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

We will not use or share your information with anyone except as described in this Privacy Policy. 

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Log Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

When you access the Service by or through a mobile device, this Log Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.

Please see the section regarding Location Information below regarding the use of your location information and your options.

Location Information

We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We may share your information with our associated entities for purposes of marketing and additional opportunities. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. We will use your information to respond to you, regarding the reason you contacted us. We may share your information with our associated entities, partners and advertisers. This is not linked to any personal information that can identify any individual person. We pay use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address on our website.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email chris@oneanother.io 

Registration

In order to fully use this website, a user must first complete the quote form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Payment

We request information from you on our form (like name and address) and in some instances financial information (like credit card number, expiration date. cvv). This information is used for billing purposes. If we have trouble processing a payment, we’ll use this information to contact you. 

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Behavioral Remarketing

We use remarketing services to advertise on third party web sites to you after you visited our Service. We, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our Service.

*Google – Google AdWords remarketing service is provided by Google Inc.

Promotional/marketing material

Where permitted by local data protection laws, we may use your personal information to send you targeted marketing activities relating to our products and services (and those of third parties) that we think may interest you, unless you have requested not to receive such information. These may include, but are not limited to, mail outs, electronic marketing (including online targeted marketing) and notifications as described below, and telephone calls). We will only use your personal information to send electronic marketing materials to you (including e-newsletters, email, SMS, MMS and iM) if you have opted-in to receive them. You can subscribe to receive e-newsletters and other electronic promotional/marketing materials by following the relevant links on our website or requesting one of our consultants to do so for you.

Should you no longer wish to receive promotional/marketing material from us, participate in market research or receive other types of communication from us, please refer to the “Feedback, Complaints, Contact” section below. You can unsubscribe from receiving electronic marketing materials by following the unsubscribe prompt in your email, SMS, MMS, iM or other form of electronic marketing.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analysing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Business Transaction

If we are involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your state.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services. This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys, Contests and competitions

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of March 19th 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Feedback, Complaints and Contact Us

If you wish to complain about our handling of your personal information, please contact our Privacy Officer using the details below. We will investigate all complaints and respond to you as soon as practicable. If we find a complaint justified, we will resolve it. If necessary, will change our policies and procedures to maintain our high standards of performance, service and customer care. If you have a privacy complaint or wish to correct, update or access the personal information that we hold about you, please contact our Privacy Officer using the following details: chris@oneanother.io